The maximum number of emails you can test with Mailtrap and get in all your Mailtrap sandboxes.
The number of emails you can send to each of your sandboxes every 10 seconds.
Separate folders to capture your test messages from different environments (dev, QA, staging). Every sandbox is created inside a Project, which can be shared with other users.
The total number of emails you can keep in each of your Mailtrap sandboxes at once. When the limit is reached, Mailtrap uses the FIFO model for an automatic sandbox clean-up.
The maximum number of emails that can be sent to whitelisted recipients with both Manual Forwarding and Auto Forwarding Rules. Note: the maximum number of forwarding rules is 300.
The number of email addresses you can whitelist for manual forwarding.
The maximum allowed size of each email message including attachments, in megabytes (1MB = 1024 KB).
The detailed information about SMTP transactions and email headers. Bcc’ed email addresses are displayed in a separate field.
Mailtrap API allows developers to run integrational or load tests and receive messages or email lists via API to make sure the sending works correctly.
The dedicated email address for each of your sandboxes, to send messages from other email accounts or right from your application during the testing process.
Account Management
The maximum number of Projects to arrange Mailtrap sandboxes and distinguish different tasks. You can share your Projects with other team members.
Centralized location to manage users in your account.
Number of team members you can add to a Mailtrap account to share Projects, sandboxes, and assign user permissions.
Two-factor authentication to protect your account against attackers.
Integrate Mailtrap into your SSO platform and manage all users and permissions from one place.
Insight into user actions (domain creation, domain changes, sandbox deletion, etc.) within a Mailtrap account.
Customer Support
Round-the-clock assistance from a dedicated team of deliverabilty experts via our ticket system.
Fast response is guaranteed for priority users.
Reach out to our experts via chat widget available in Mailtrap UI.
Repository of how-tos and knowledge base articles for user guidance.
Mailtrap provides Email Testing Team Plan for FREE for Open Source non-profit organizations or educational institutions.
Frequently Asked Questions
What happens if I reach the limits of my plan?
If you reach your monthly limit, you’ll receive the SMTP protocol error: “535 5.7.0 Monthly messages limit reached”. To continue sending emails, you’ll need either to upgrade your subscription plan, or wait until the next billing period when the limit resets.
Do I need to buy a separate plan for Email API/SMTP and Email Marketing?
No, a single subscription plan includes both Email API/SMTP and Email Marketing. The email-sending quota within your subscription plan covers transactional, marketing, and bulk emails, meaning you pay for the number of emails you send regardless of the email type.
Do you provide assistance with setting up Mailtrap for sending emails?
Yes, Mailtrap provides setup instructions for a range of domain providers and a getting started guide available in our help center to assist you with the Email Sending setup process. Mailtrap’s deliverability team is also available for setup assistance, and the support team can answer all related questions.
Do you offer deliverability consultations?
Yes, Mailtrap’s deliverability team gives consultations covering migration strategy and assistance, expert deliverability guidance, customized offers, business-specific requests, and detailed Mailtrap demos.
Do you help with migration from other sending providers?
Yes, Mailtrap’s deliverability and tech experts provide dedicated migration support for senders with volumes exceeding 200k, with a strategy tailored to their business needs. For smaller-scale senders, we offer free migration guides to facilitate a smooth transition.
Do you have a special offer for agencies or SaaS platforms?
What is the difference between Email Sandbox and Email Sending?
The main difference between these tools is that Email Sandbox is used for inspecting and debugging emails with a fake SMTP, and does not send emails to real addresses, while Email Sending is a reliable Email API/SMTP and Email Marketing service that delivers emails directly to customer inboxes.
Do I need to buy Email Sandbox and Email Sending separately?
Yes, Email Sandbox and Email Sending are sold separately, both offering a free plan and multiple paid options.
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