Email Marketing Essentials: A Framework for Online Coaches

On July 06, 2023
15min read
Ammara Tariq Marketing Manager @Chanty
Email marketing for online coaches

Email marketing is a great medium for building a direct relationship with your customers. And while it can be useful in any industry or business, it’s particularly handy for online coaches. 

You see, coaching is all about establishing yourself as an expert and gaining the trust of your audience. Without that trust, it will be nearly impossible to acquire new customers. An informative weekly email newsletter or a brand awareness campaign can increase your credibility and help you expand your reach. 

But to achieve all of that, you should know how to plan and execute your marketing campaigns. And in today’s guide, we’ll teach you all about email marketing for online coaches. Or, in other words, how to connect, engage, and conquer the hearts of your coaching-thirsty subscribers. 

How to run an effective email marketing campaign for online coaches?

An effective email marketing campaign is one that achieves its goals, be it an increase in conversions, acquiring new customers, or boosting revenue. Here are the steps required to build and run one. 

1. Define your goal and build your strategy 

Running email marketing without a goal is like wandering a street with no particular destination. A clearly-defined goal is essential for success, as it determines what directions you should focus on. 

When defining your goal, contemplate how email marketing fits into your overall business plan and what exactly you want to accomplish with it. Think about the problems you’re going to solve with its help and how. 

To find answers to these questions, you need to analyze the pitfalls in your online coaching business and research the market. 

For example, you may run research to figure out the shortcomings of your competitors. That will help you understand what your potential clients are looking for. It could be an online coach that holds sessions early in the morning, an affordable pricing plan, or proven expertise. 

If you can meet those needs, you can then brainstorm email marketing ideas to spread the word. 

Let’s say your audience is looking for an online coach with proven expertise in physical training. You could run an email marketing campaign highlighting the success stories of your previous clients or design informative newsletters to educate your audience and emphasize your expertise at the same time. 

And to have a clear framework, you can build an email marketing strategy that will help you define your target audience, set goals, outline potential timeframes, and schedule marketing campaigns. 

2. Use the right tools and platforms 

To execute your campaigns successfully, you’ll need an email marketing platform or a bulk email-sending service. With their help, you’ll be able to easily monitor and analyze the key performance metrics and gain insights into subscriber behavior. Use gathered data to refine your strategy, experiment with various types of campaigns, and optimize the results. 

These platforms will also ensure high email deliverability rates so that your campaigns reach your subscribers’ inboxes, not the spam or promotions folders. 

Moreover, you may need an additional platform to manage your client list, hold conference calls, collaborate, or share important files. For that purpose, online coaching platforms will be particularly useful. This way, you can execute your campaigns from one platform and do the actual coaching from another. 

3. Build your subscriber list and segment your audience

Building a targeted subscriber list is essential for a successful email marketing campaign. Implement strategies to collect subscribers who are genuinely interested in your coaching niche. 

For example, you can offer valuable lead magnets such as a free ebook (as in the example below), a webinar, or access to an exclusive resource in exchange for email sign-ups. 

E-book lead-magnet example

Optimize your website’s opt-in forms to capture visitors’ attention, and promote your email marketing efforts through social media and other marketing channels to expand your reach.

Once you have the list, segment your audience based on demographics, profession, interests, etc. Pick out the criteria that are most relevant to your niche. 

4. Create valuable content 

Valuable email content is crucial in any industry, but it’s even more essential in an online coaching business. 

A suggested approach is to address your audience’s pain points and provide solutions in your email copies. You should also incorporate clear and persuasive call-to-actions (CTAs) to guide subscribers towards desired actions.  

Further, maintain consistency throughout all of your email communication to avoid confusing the readers and make your brand easily recognizable. 

5 Best techniques for optimizing your email marketing campaigns (+ Templates)

To leverage the advantages of email marketing as an online coach, it’s important to focus on techniques that nurture relationships and provide value. Let’s take a look at some of them. 

Personalized content

Online coaches have the ability to create highly personalized content tailored to the specific needs and goals of their clients. And audience segmentation can definitely help in that process. 

For example, segment your email list into categories such as fitness goals (weight loss, strength training, etc.) or business goals (increase social media followers, reduce churn rate, etc.) and send tailored workout routines or business plans to each segment.

Here’s a template for a personalized welcome email: 

Subject: Welcome to [Your Coaching Business Name] – Let’s Begin Your [Coaching Niche] Journey!

Dear [First Name],

Welcome aboard! I’m thrilled to have you as part of the [Your Coaching Business Name] community. Get ready to embark on an incredible [Coaching Niche] journey that will empower you to achieve extraordinary growth and success!

I want to take a moment to express my gratitude for choosing me as your coach. As someone who’s deeply passionate about helping individuals like yourself thrive, I’m truly honored to have the opportunity to guide you toward reaching your goals and unlocking your full potential.

Here’s what you can expect as a valued member of our community:

  • Personalized Coaching: Your [Coaching Niche] journey is unique, and I’m committed to tailoring our coaching sessions to address your specific needs and aspirations. Together, we’ll map out a personalized plan designed to help you make significant strides toward your goals.
  • Supportive Partnership: I believe that the most transformative growth happens when you have a supportive partner by your side. As your coach, I’m here to provide unwavering support, encouragement, and guidance. I’m committed to creating a safe and nurturing space where you can openly explore, learn, and evolve.
  • Practical Strategies: During our coaching sessions, you’ll gain access to practical strategies and techniques that have proven to be effective in the [Coaching Niche] industry. I’ll share my expertise and insights – empowering you with the tools you need to overcome challenges, enhance your skills, and achieve remarkable results.
  • Growth Mindset: Together, we’ll cultivate a growth mindset that will propel you forward in your personal and professional life. You’ll learn to embrace challenges as opportunities, view setbacks as stepping stones, and approach your [Coaching Niche] journey with resilience and determination.

I’m genuinely excited about being part of your journey and witnessing your growth unfold. To peek into the upcoming journey, let’s schedule our first free coaching session. During this session, we’ll delve deeper into your goals, aspirations, coaching strategy, and any initial questions or concerns you may have. Together, we’ll set a solid foundation for your transformative [Coaching Niche] experience.

Please reply to this email or visit [booking link] to schedule your first coaching session. Remember to reserve a time that works best for you, as I have limited availability. If you have any questions or need assistance, don’t hesitate to reach out. I’m here to support you every step of the way.

Once again, welcome to the [Your Coaching Business Name] community! Get ready for a rewarding and enriching [Coaching Niche] journey that will empower you to soar to new heights. I can’t wait to see the incredible progress you’ll make.

With enthusiasm and anticipation,

[Your Name]

[Your Coaching Business Name]

[Website]

Demonstrating expertise

As an online coach, you possess specialized knowledge and expertise in your field. Use email marketing to showcase that by sharing insights, tips, and advice with your subscribers while ensuring the security and privacy of their customer data. This not only establishes you as a trusted authority but also helps build credibility and trust with your audience.

For example, share the success stories of clients who have achieved remarkable results through your coaching programs.

Let’s have a look at a sample template: 

Subject: Elevate Your [Coaching Niche] Journey: Inspiring Success Stories and Valuable Tips from [Your Coaching Business Name]

Dear [First Name],

I hope this email finds you inspired and ready to take your [Coaching Niche] experience to new heights. I’m excited to share some powerful success stories and valuable tips so that you can see for yourself the transformative impact of our online coaching programs. 

Success Story: Meet Sarah

Sarah, a dedicated [Coaching Niche] client like yourself, embarked on a coaching journey with [Your Coaching Business Name]. Through personalized coaching sessions, she gained clarity on her goals, developed powerful strategies, and overcame limiting beliefs. As a result, Sarah experienced remarkable growth in her personal and professional life. She achieved her goals, found renewed confidence, and discovered a newfound sense of purpose.

Tips for [Coaching Niche] Success:

  • Embrace Clarity: Take time to reflect on your personal and professional aspirations. Clarify your vision and set clear goals that align with your values. When you have a clear direction, it becomes easier to make decisions, take action, and achieve meaningful results.
  • Leverage Personalized Guidance: Working with a skilled [Coaching Niche] coach can be a game-changer. A coach will provide valuable insights, hold you accountable, and guide you through tailored strategies that align with your unique circumstances. Embrace the support and expertise they offer to accelerate your progress.
  • Cultivate a Growth Mindset: Embrace challenges as opportunities for growth and learning. Develop resilience and view setbacks as stepping stones toward success. With a growth mindset, you’ll approach your [Coaching Niche] journey with curiosity, adaptability, and a hunger for continuous improvement.
  • Celebrate Milestones: Take the time to acknowledge and celebrate your achievements along the way. Recognize the progress you’ve made, no matter how small. Celebrating milestones fuels motivation, boosts confidence, and reinforces your commitment to your [Coaching Niche] journey.

At [Your Coaching Business Name], our mission is to empower individuals like you to achieve extraordinary results in their [Coaching Niche]. We believe that by combining personalized guidance, transformative strategies, and a growth mindset, you can unlock your true potential and create a fulfilling and successful path.

If you’re ready to experience the transformative power of our coaching programs, I invite you to schedule a complimentary consultation. During this call, we’ll explore your unique goals, discuss your challenges, and determine how our coaching can specifically benefit you.

To schedule your consultation, simply reply to this email or visit [booking link]. I’m excited to connect with you personally and discuss how [Your Coaching Business Name] can support you on your journey. 

Wishing you continued inspiration and fulfillment!

Warm regards,

[Your Name]

[Your Coaching Business Name]

[Website]

Exclusive offers and promotions

Offer exclusive discounts, bonuses, or early access to your coaching programs, courses, or events through email. This creates a sense of exclusivity and incentivizes subscribers to take action. It entices your audience to engage with your emails and ultimately converts them into paying clients.

For example, you can research during which month/season most people start exercising or taking action toward personal growth. If it’s September, you can offer an exclusive promotion on your programs or throw in some extras for the same price. If your potential clients are already thinking about changing their lives, a little boost such as 20% off can definitely impact their decision-making process. 

Here’s a template that exemplifies all of that: 

Subject: Exclusive Offer: Elevate Your [Coaching Niche] Journey with Special Discounts and Bonuses!

Dear [First Name],

Let’s celebrate this season with newly-found motivation, replenished energy, and even bigger goals. 

We’re thrilled to offer you an exclusive promotion on our highly effective coaching programs, courses, and events to support you during this exciting period. By taking advantage of this offer, you’ll gain access to top-tier resources and guidance at an irresistible price.

Here’s what’s in store for you:

  • Special Discounts: For a limited time, you can enjoy [percentage]% off our renowned coaching programs. This discount allows you to experience the transformative power of our personalized coaching at a reduced investment. It’s an opportunity you won’t want to miss!
  • Irresistible Bonuses: In addition to the exclusive discount, you’ll also receive free access to our upcoming [name of the webinar/event], during which we’ll discuss [niche], and our previous clients will share their stories. 
  • Early Access: As one of our valued subscribers, you’ll be granted early access to our upcoming events, workshops, and courses. This means you’ll have the opportunity to secure your spot before they’re made available to the public. Don’t miss the chance to be at the forefront of our transformative offerings.

To take advantage of this exclusive offer, simply visit our website [website link] and use the code [discount code] during checkout. Remember, this offer is only available for a limited time, so act now to secure your spot and begin your transformational journey.

If you have any questions or need further information, please don’t hesitate to reach out to our dedicated support team. We’re here to assist you every step of the way.

Thank you for being part of the [Your Coaching Business Name] community. We’re honored to be your partner in your [Coaching Niche] success.

Here’s to your extraordinary growth and achievement!

Warm regards,

[Your Name]

[Your Coaching Business Name]

[Website]

Interactive elements

Incorporate interactive elements into your emails to engage and interact with your subscribers. This could include surveys, quizzes, polls, or challenges that allow them to actively participate and provide feedback. Interactive emails not only increase engagement but also provide valuable insights into your subscribers’ preferences and interests.

For example, you can create a fitness challenge where subscribers can track their progress and compete with others, fostering a sense of community.

Use this template as an inspiration to craft your own interactive email: 

Subject: Join the [Your Coaching Business Name] Fitness Challenge and Get Access to Exclusive Offers! 

Dear [First Name],

Are you ready to unleash your inner athlete and ignite a transformative fitness journey? I’m thrilled to invite you to participate in the exciting [Your Coaching Business Name] Fitness Challenge! Get ready to push your limits, achieve remarkable results, and embark on a life-changing adventure.

Here’s how the challenge works:

  1. Set your goal 
  2. Receive your personalized workout plan 
  3. Engage in interactive workouts led by our experienced coaches
  4. Connect with the community 
  5. Track your progress 

But wait, there’s more! As a participant in the [Your Coaching Business Name] Fitness Challenge, you’ll enjoy exclusive perks:

  • Access to Live Q&A Sessions: Gain valuable insights and get your burning fitness questions answered during live Q&A sessions with our expert trainers. They’ll provide guidance, offer tips, and keep you motivated throughout the challenge.
  • Weekly Motivational Emails: Receive weekly emails packed with motivation, inspiration, and additional fitness tips to keep you focused and fired up. We’re here to ensure that you stay on track and overcome any obstacles along the way.
  • Exciting Prizes and Giveaways: We love celebrating your achievements! Throughout the challenge, we’ll be hosting exciting prize giveaways to reward your dedication and hard work. Stay engaged, participate actively, and you might just win something amazing!

Are you ready to commit to the [Your Coaching Business Name] Fitness Challenge and unlock your full fitness potential? 

[Sign Up Now]

Remember, this challenge is not just about physical transformation; it’s about embracing a healthier, more confident version of yourself. Get ready to elevate your fitness journey, break barriers, and discover the incredible strength within you.

Let’s make this a memorable experience together. Sign up now and get ready to embark on an empowering fitness adventure!

[Sign Up Now]

To your success,

[Your Name]

[Your Coaching Business Name]

[Website]

Ongoing communication

Online coaches can also take advantage of ongoing communication with their clients. Use email marketing as a way to nurture and maintain relationships with your subscribers. Send regular updates, motivational messages, and progress-tracking emails to keep them engaged and motivated on their journey.

For example, you can send weekly inspirational quotes, upcoming blogs on your website, informational tips for staying consistent, and reminders to celebrate small victories.

By adding these tips to your email marketing as a coach, you can set yourself apart from the competition and start growing your business.

Here’s a template to help you out: 

Subject: You’ve Made it Through Your First Month!

Dear [First Name],

Wow, time flies when you’re making incredible progress! I wanted to take a moment to congratulate you on completing your first month with [Your Coaching Business Name]. Your dedication and commitment to your personal growth have been truly remarkable!

As we reflect on the past month, it’s inspiring to see how far you’ve come. You’ve embraced challenges, stepped out of your comfort zone, and demonstrated a hunger for self-improvement. Your determination is setting the stage for an extraordinary journey ahead.

Here are a few highlights and reminders to help you track your progress and stay motivated:

In the coming weeks, we have a scheduled check-in session to review your progress, address any questions or concerns, and ensure you’re on track with your goals. It’s an opportunity for us to collaborate closely and provide personalized guidance to propel you even further.

Your commitment to your personal growth is admirable, and we’re honored to be part of your journey. We’re here to support you, provide guidance, and cheer you on as you continue to pursue your goals.

Congratulations on completing your first month, and here’s to many more incredible milestones ahead!

With excitement for your future success,

[Your Name]

[Your Coaching Business Name]

[Website]

How to craft compelling email content 

Let’s discuss some key components of effective email content

  • Clear and concise messaging – Ideally, the emails should be easy to digest. Use clear and straightforward language to convey your message effectively. For better readability, make sure you break up the content into shorter paragraphs, bullet points, or subheadings. Avoid jargon or complex terminology that might confuse your readers. 
  • A compelling call to action – Clearly state the desired action you want your subscribers to take. Use persuasive language and highlight the benefits they’ll gain by taking that action. For instance, a call to action like “Start your journey to a healthier lifestyle today. Click here to book your free coaching consultation!” encourages immediate engagement. Don’t forget to top those CTAs with CTA buttons with URLs to the desired landing pages. 
  • Visual appeal – Use visually appealing elements like images, videos, or infographics to enhance your email content. Visuals can grab attention, reinforce your message, and make the email more enjoyable to read. For instance, if you’re a nutrition coach, include appetizing images of healthy meals or recipe videos to inspire your subscribers. There are many tools, like Canva, Visme or Venngage infographic maker, that can greatly assist in it.
  • Testimonials and social proof – Incorporate testimonials or reviews from satisfied clients to build trust and credibility. Share positive feedback and success stories to demonstrate the value of your coaching services. Including testimonials like “Thanks to your coaching, I increased my revenues by 60% through your business plan!” adds social proof and encourages conversions.
  • Overcoming writer’s block – Writer’s block can be a real challenge when it comes to crafting compelling email content. To overcome it, try brainstorming ideas, setting a timer and writing non-stop for a set period, or taking a break and coming back to your writing with fresh eyes. Alternatively, you can use an AI tool, such as ChatGPT, for example. Engage in a conversation with ChatGPT to brainstorm ideas, explore different angles, and seek guidance on structuring your email content.
  • Effective storytelling – Storytelling is a powerful way to engage your subscribers and make your content more memorable. Use storytelling to illustrate the benefits of your coaching services, share success stories from your clients, or provide an inside look at your own journey as an online coach.

Below is an example of how we can incorporate all these elements into an email.

How to use email metrics to optimize campaign success 

Performance metrics are essential for online coaches to track the results of their email marketing efforts. By testing these metrics before and after sending emails, you can gather valuable data, identify areas for improvement, and optimize your email marketing strategy. Here’s how you can do that. 

Open rates

Measure the percentage of recipients who open your emails. A/B test different subject lines, sender names, and preview text to see which variations result in higher open rates

For example, test subject lines such as “Increase Revenue in 3 Months: Exclusive Tips Inside” versus “Check out our latest revenue increase plan!” to see which generates more opens.

Click-through rates (CTRs)

Measure the percentage of recipients who click on links within your emails. Test different call-to-action buttons, link placement, and the clarity of your message to improve CTRs

For instance, you can test button text variations like “Start Your Transformation” versus “Learn More” to see which drives more clicks.

Conversion rates

Measure the percentage of recipients who complete a desired action, such as making a purchase or signing up for a coaching session. Test different landing pages, offer incentives, and email designs to optimize conversion rates. 

For example, you can test two different landing pages with distinct layouts and content to see which one results in more conversions.

Unsubscribe rates

Monitor the number of subscribers who opt out of your email list. Test the frequency of your emails, the relevancy of the content, and the quality of your offers to reduce unsubscribe rates. 

For instance, you can test sending emails twice a month versus weekly to gauge the impact on unsubscribe rates.

Bounce rates

Email bounce rates show the percentage of emails that failed to reach recipients due to invalid or inactive email addresses. This metric has a direct impact on email deliverability as it shows that you don’t have proper list hygiene. 

So, to ensure your emails reach your intended recipients, you should regularly validate and verify email addresses, and clean your list accordingly. 

Time and day of sending

Test sending on different days and times of the week to determine when your emails receive the highest engagement. 

For example, you can test sending emails on Tuesday mornings versus Thursday afternoons to see which timing generates better results.

Post-campaign analysis

After sending an email campaign, analyze the overall performance metrics to identify areas for improvement. Look for patterns, trends, and insights that can guide future optimizations. 

For example, if you notice a significant drop in open rates for a particular segment, it may indicate the need to refine your targeting or content for that audience.

Top 5 email marketing software for online coaches 

We collected the top 5 email marketing software for online coaches. Let’s see what they are and what features they can offer.

1. Mailchimp

Mailchimp is an excellent fit for online coaches due to its user-friendly interface and comprehensive features, including:

  • Customizable templates to create visually appealing emails that reflect your brand; 
  • Audience segmentation feature to target specific groups with tailored content and ensure higher engagement and conversion rates; 
  • Email automation to set up personalized email sequences, nurture leads, and provide valuable content with little to no effort; 
  • Detailed analytics to access campaign performance insights and optimize results. 

2. Constant Contact

Constant Contact is a great choice for online coaches seeking simplicity and ease of use. Its drag-and-drop email editor makes it effortless to create visually stunning emails without any coding knowledge. 

The contact management tools and list segmentation options enable you to organize your subscriber base and deliver targeted messages to different segments. 

Automation features streamline your campaigns and save time, while the educational resources and support offered by Constant Contact ensure you make the most of your email marketing efforts.

3. ActiveCampaign

ActiveCampaign is a comprehensive email marketing and automation platform that offers advanced features suitable for businesses of all sizes, including online coaches. 

Some of its features include: 

  • Powerful automation capabilities to deliver personalized content based on subscriber behavior; 
  • Dynamic segmentation to create highly targeted campaigns; 
  • Integration with popular e-commerce platforms, allowing coaches that sell products or services to combine their efforts; 
  • Robust CRM functionality to manage and nurture clients from a single platform. 

4. AWeber

AWeber is a reliable and feature-rich email marketing platform that caters to small businesses and entrepreneurs, making it an ideal choice for online coaches. 

The drag-and-drop email builder allows you to create professional-looking emails without any design skill, while automation workflows will send those emails after the user’s trigger. 

With a wide range of customizable templates, AWeber helps you create visually appealing emails that align with your brand.

Wrapping up 

As we’ve seen from this article, any type of online coach can benefit from email marketing and grow their business effectively. 

Don’t forget to use the tips we provided and experiment with different approaches. That way, you’ll find what works best for your niche and business, and achieve better results. 

Compare the email marketing software we provided and choose the one that meets your needs and budget. Good luck! 

Article by Ammara Tariq Marketing Manager @Chanty

Ammara is a Marketing Manager at Chanty – a collaborative team chat, with a plan to take her team to new heights. With an everlasting love for marketing tactics, she’s also very fond of research writing and hopes to spread delight and knowledge to her readers.