Postmark to Mailtrap:
A Migration Guide

This guide covers the core principles of migrating from Postmark to Mailtrap seamlessly: terminology comparisons, SMTP or API Configurations, and other tech specifications needed for the smooth switch.

Key differences between Mailtrap and Postmark 

  1. With Mailtrap free tier, you can send 1,000 emails/month (user-triggered, bulk, or marketing) and test 100 emails/month.
  2. In addition to transactional and bulk streams, Mailtrap has Email Marketing. 
  3. Mailtrap allows you to manually import suppression lists or upload a CSV file. You can also export suppressions in CSV.
  4. Depending on the pricing plan, Mailtrap stores emails in the Email Logs for up to 30 days. Email content and historical data are stored and accessible between 3 and 7 days without additional fees. 
  5. Mailtrap offers Email Testing. This is an email sandbox for inspecting HTML/CSS, spam scores, etc., and debugging emails in staging, dev, and QA environments before sending them to recipients. 
  6. Mailtrap offers monthly recurring plans with an option to request annual billing/plan.

Similarities between Mailtrap and Postmark  

  1. Support for sending with SMTP or REST API. 
  2. Separate streams for transactional and bulk emails. 
  3. You can use return-path records and DKIM to verify a domain. 
  4. Both Postmark and Mailtrap allow you to add unsubscribe options to emails without coding.

Terminology comparison

  • Users
  • Templates
  • Supressions
  • Tags
  • Webhooks
  • Headers
  • Metadata
  • Stream Type

General step-by-step migration flow

  1. After signing up for Mailtrap, select the Sending Domains menu. Add your domain and proceed to verify it. For more details, see our Getting Started Guide.

  2. If you choose SMTP service, switch the sending settings as per the credentials Mailtrap provides. See the info under the SMTP header below.

  3. If you use API, check our libraries and >API documentation.

  4. *Export your contacts list from Postmark as CSV and import them to Mailtrap. Check our step-by-step guide.

    Need some help?

    Contact our support and our tech experts will help you with it.

  5. You can also import your email templates as HTML or create new ones using an HTML or drag-and-drop template builder. For more information, go to the Email Templates guide.

  6. If you plan to send more than 200K emails a month, contacting Mailtrap support is highly recommended. They will help you through the process, assign a dedicated IP, and check if everything is set up correctly.

    Mailtrap Tip

    Use ActionMailer Balancer Ruby gem to proportionally distribute the email sending load between two different sending services (e.g. 70% Postmark and 30% Mailtrap) to mitigate the sending risks.

*Postmark allows you to export just 500 records as CSV from their Activity menu. If you need to export more, you’ll need to use messages API. 

Getting started

To start sending emails with Mailtrap, you only need to create an account and verify your domain. Domain setup and verification are done from the Sending Domains menu. Read this article to learn more about that process.

Domain verification

  • Once your domain is verified using the provided DNS records, it undergoes an automatic Compliance Check. This process usually takes from a couple of minutes to several hours. You can send emails only after the Compliance Check is fully passed and you see the verified status next to your domain.
Domain verification tab - verified domain
  • Set unsubscribe options with Mailtrap and import your suppression lists from Postmark (as CSV). Also, remember to import your email list and HTML templates into Mailtrap. 
  • Optionally, create webhooks to receive information about bounces, spam complaints, opens, clicks, and other events.
  • Enable open and click tracking to understand how customers interact with your emails.

Sending with Mailtrap SMTP

SMTP endpoints

Mailtrap ServerPostmark Server
live.smtp.mailtrap.io
bulk.smtp.mailtrap.io
smtp.postmarkapp.com
smtp-broadcasts.postmarkapp.com

SMTP ports

PortFunctionMailtrapPostmark
587Recommended for encrypted TLS SMTP connection.
25May be problematic due to blocking by some mailbox providers to avoid abuse.
2525For unencrypted/TLS

SMTP Configuration

Go to Sending Domains and click the verified domain you want to send emails from. Go to the Integration tab and click Integrate under Transactional or Bulk Stream, depending on the type of emails you’d like to send.

Mailtrap Sending Domains Integration selection tab

Copy and paste the credentials (for the stream you chose) into your app or project, and you’ll be ready to start sending emails. Read more about SMTP integration here.

Mailtrap SMTP Bulk Stream Integration

Note: Turning TLS on is mandatory, as mentioned in the credentials.

Sending with Mailtrap API

Mailtrap API tokens

Mailtrap automatically creates a token when you add a domain. By default, the token has Domain Admin access permission. You can edit the token permissions in the API Tokens menu under Settings.

Learn more on how to manage API tokens in our guide.

API Mapping

API typeMailtrapPostmark Naming
The basicsGeneralIntroduction
Email SendingSend emailEmail API
User managementManage user or token permission
Email testingEmail Testing APIServers API → servers → DeliveryType → Sandbox
WebhooksReceive eventsWebhooks API
Bulk SendingSend emailBulk Email

API Libraries

At the moment, nine libraries are available at Mailtrap.

Programming LanguageMailtrapPostmark
Node.jsNode.js SDKPostmark Node.js
NodeMailer (Node.js)NodeMailer SDKNot supported
PHPPHP SDKPostmark PHP
PHP (Laravel + Symphony)PHP SDKNot supported, community drivers/plugins only
RubyRuby SDKPostmark Ruby Gem
Ruby (ActionMailer)ActionMailer SDKNot supported
PythonPython SDKNot supported, community libraries only
ElixirElixir SDKNot supported, community libraries only
JavaJava SDKPostmark Java

API Authentication

We use Bearer authentication. Pass the API token into the code under the header Authorization.

Permissions/User management

If you are on the Business plan or higher, you can add users to your account and manage their permissions. To do it, click the User Management menu under Settings, then the three dots (more menu) on the right. You can also manage users and permissions with API.

Mailtrap user management menu

Based on the permissions users get, they can view, access, and/or modify specific functionalities of an app. Note that a user needs Admin permissions to get authenticated and send emails via API.

Additionally, Mailtrap allows you to enable or disable app-based 2FA for all or some users within your account with an option to enforce 2FA for all users. Check our 2FA guide for more details. 

If you want to learn more about managing users’ permissions, click this link ◀️.

ActionMailer Balancer for smooth migration

For Ruby on Rails applications, Mailtrap offers an ActionMailer Balancer that makes the migration smooth. 

ActionMailer extension allows for the proportional distribution of the email-sending load between two different sending services and mitigates sending risks.

After you install the Balancer and make some minor configurations, ActionMailer’s sending method will get extended.

For more detailed info on the boilerplate and use in development, read the Mailtrap ActionMailer Balancer GitHub page.