Skip to Navigation
Have you ever wondered if email marketing and marketing automation are the same? Here’s the twist: These two software address unique business needs.
For starters, email marketing is a trustworthy workhorse that dispatches bulk messages. Marketing automation, on the other hand, acts as an expert, nurturing leads and adjusting customer engagement for a more personal touch.
Email marketing uses automatic texts or templates to catch people’s attention. Marketing automation does more than just automate simple activities. You can use it to plan complicated customer journeys. Each has different goals, like lead generation and conversions for email marketing and retaining customers for marketing automation.
This article will look at email marketing vs. marketing automation. It will help businesses understand the main features and benefits, making it easier to choose the best choice for their company’s needs.
1. Message Approach
Picture this; you’re investing time crafting the perfect marketing campaigns and segmenting your list, only to hit send and wait. Basic email marketing involves using a simple template with a clear goal, targeting a specific group of recipients. But if you’ve got a more advanced email marketing software in your arsenal, you may also get a “group SMS” functionality, meaning different people get messages that speak directly to them.
Now, think of marketing automation, like planting a garden. You’re still getting your hands dirty at the start — planning the layout, planting the seeds, that’s your emails and campaigns. But instead of a one-time harvest, you set up a sprinkler system that waters the plants for you (sends an automated email for you).
That’s a drip campaign in an analogy. In strictly professional terms, it’s a series of emails sent automatically based on how people interact with your website. You invest upfront but reap the benefits over time.
Or you can also try nurture campaigns. Think of this “automation” strategy as being a personal shopper. You start by showing a variety of outfits—or initial marketing emails—to see what catches your client’s eye.
Based on recipients’ reactions or “digital nods,” like click-through numbers and opens, the system shows them more of what they like. In marketing terms, your marketing automation solution keeps sending follow-up emails to keep nurturing recipients based on their preferences. Plus, you get real-time feedback, like seeing them frown or their eyes light up.
The result? Clients get a custom fashion experience has been created for them rather than merely throwing the same style at everyone. It’s personalized shopping at its finest, similar to how you would compare best email marketing platforms to find the one that fits your needs.
This level of customization elevates the customer experience, making them more likely to return and sing your praises. Also, it’s the functionality that helps business owners ensure customers’ shopping carts get full fast.
2. Lead Metrics
Did you know that in 2022, an estimated 333 billion emails were sent and received globally? With basic email marketing, you’re just one in the inbox—you know their name and not much else. But switch to marketing automation, and it’s like knowing someone’s favorite color at a game night. You can tailor and optimize the experience to them, making your emails more memorable.
Think of marketing automation as your smart playlist for the email marketing tasks. It knows what songs you’ve added and which ones you skip and play on repeat. It helps you tune into your consumer’s preferences to see who’s keen on buying.
The software acts like an expert strategist, analyzing your field of potential customers to pinpoint when and where to make your next move. This guarantees you invest your resources wisely, focusing on qualified leads most likely to convert.
Another benefit is that you get to significantly streamline your workflows, allowing marketers to focus more on creativity, conversions, and overall messaging approach.
For instance, if you notice that small businesses are big fans of your product, you can prioritize them with higher lead scores and adjust the messaging to this cohort’s preferences.
Are they tuned into your webinar? That earns extra points. Using an intelligent scoring system helps you identify who’s interested, making it easier to give them the VIP treatment and introduce them to your sales team.
Remember: If you have a longer sales cycle, lead scoring is worth it, and you’ll need marketing automation software. You might also need to create your own software by levergaing custom software development services to ensure a smooth workflow. But if your sales lifecycle is simple and quick, you might not need to bother with lead scoring.
3. Automation Levels
According to a HubSpot survey, 65% of salespeople say segmented email campaigns have a higher open rate than non-segmented campaigns. Basic email marketing tools let you schedule emails for future dates, but that’s about it.
With advanced marketing automation platforms, you get more personalized triggers, innovative segmentation, and even time-zone-specific sending. It’s like comparing a pocket calculator to a high-end laptop—both useful, but one offers far more versatility.
The system also adjusts to how consumers interact with your brand. The tool sends messages quickly and personalizes the content based on lead behavior. Some automation features can also recommend when it’s best to reach out directly or by phone. Therefore guaranteeing your marketing efforts are effective and targeted.
4. Data Collected
The type of data collected is another important difference between email marketing and marketing automation. The main goal of email marketing automation tools is to monitor how recipients act in numerous email campaigns. These tools track whether recipients open emails, click on links, and how often they take these actions.
This data gives users a consolidated view, revealing, for example, how particular recipients engaged with the email or how many ignored it. And it can significantly help clean your email list of inactive recipients.
In contrast, marketing automation tools offer more information than just email interactions. These platforms track what website users do, like how often they visit a page, how often they attend a webinar, and how much content they download.
Whether a visitor engages with a landing page or interacts with infographics and eBooks, the platform records the customer’s journey through the sales funnel. Based on what customers do, businesses can use this information to make more effective marketing efforts.
Because of this, it’s also important for marketing teams to use a DKIM generator to make sure their messages contain the exact details they sent the first time.
5. Profit Monitoring
Business-to-business or B2B companies that use an email service can determine if a website visitor clicked to buy a product. Still, that’s just one part of the bigger customer experience puzzle. A customer relationship management (CRM) system will let you know if a site visitor has become a buyer.
However, it is unable to link the email to the transaction. Most of the time, there are several exchanges along the way, like web visits and other touchpoints, that lead to the final sale. As a result, it’s not surprising that some marketers find it hard to measure the return on investment (ROI) of content marketing. Only 43% of marketers say that their company tracks this number.
Nonetheless, marketing automation systems let you see not only who clicked an email but also what that user did next and how that person finally made a purchase. It’s like having a road plan of each customer’s actions, which helps you determine what makes sales and what doesn’t. This way, you make decisions based on data instead of educated guesses.
Email Marketing vs Marketing Automation: The Decision
Should you invest in email marketing or jump into marketing automation? Your digital marketing strategy should change in light of the key differences between the two. Email marketing is a great place to start, especially if you’re new. It helps you keep in touch with your audience in a basic way, perfect for businesses of any size that don’t need elaborate campaigns.
On the other hand, marketing automation is more like a Swiss Army knife than an email service. It works with social media, eCommerce sites, and your CRM to make a full marketing ecosystem. Integrating cloud-based CRM for nonprofits with marketing automation allows for streamlined donor management. This is helpful if you have elaborate marketing needs and you want to learn everything you can about your customer’s experiences with your brand. We cover the topic of email automation and its use of AI in depth in our dedicated video:
Ultimately, you should choose between email marketing and marketing automation based on your present marketing process and how your business will grow. Email marketing works well with simple messaging, but marketing automation can change and grow your business. So, make the right choice. And don’t forget, the best tool is the one that helps you meet your goals.
